8 Things Customers Love About Trophies2Go

    Our customers are always telling us great things.  They like our products, they like our engraving, they like our delivery, and they especially like our customer service.  We love it when they give us feedback.  Who wouldn’t?  It makes us feel good, that we are really helping people.

    You see, we believe in the Power of Recognition, especially Meaningful Recognition. We wrap our vision and values and everyday work ethics around these beliefs.  We don’t normally toot our own horn, but today, I really want to.

    Here are 8 things our customers tell us they love about us!

    Something for ALL your award needs.

    #8  Product Availability:  We have an amazing number of awards.  We truly have something for every need.  From plaques to acrylics, crystal to art glass, we try to provide you with any level of recognition product you may need. Every year we attend our industry trade show to look for more products. We want to keep up on the trends so you have the latest and greatest.

    #7  Turnaround:   We work with our suppliers to make sure we can get the awards you want, when you want.  On our website, when you see our production time is 3 days, that’s real.  We can get your product, engrave it and have it ready to go out the door in 3 days or less.  Of course some items take longer to get from our suppliers and we note that in the award’s description.  Our customers love our turnaround!

    #6  Reliability: We pride ourselves in our reliability.  We’ve been doing this a long time and our experience has taught us what we can and cannot do.  This experience is why we can have Guaranteed Delivery Dates based on the Service Level you need.  We’re here for you and you can rely on that.

    #5  Flexibility: Yes, we have established Service Levels and Guaranteed Delivery Dates, but we all get busy.  If you have an urgent award need that doesn’t fit our normal schedule, call us.  Our customers tell us that they love our flexibility and our rush capability when it’s needed.

    Mika makes getting your awards easy!

    #4  Quality and Price:  We love that our customers notice this.  They tell us they love the quality of the products we offer AND they love our prices.  Great quality and great prices do not have to be mutually exclusive.  Thanks for noticing. And speaking of great prices, our engraving, including logos, is included in the price of your awards.  We don’t count characters.  That’s not a great use of your time or ours. And if your order is over $50 we offer free email proofs so you can see exactly what your engraving will look like before it’s done.  Our customers love this!

    #3  Reputation:  When a company has #4 through #8 going for them, #3 isn’t far behind.  Because of everything I’ve already mentioned, our customers also tell us that they come back to us because they have a great history working with us and that we are so convenient to work it.  We’ll hang onto all your order information in case you want to do it again next quarter, or next year.

    #2  Customer Service:  Everyone says they have excellent customer service, don’t they?  This is the cornerstone of everything we do at Trophies2Go and our customers tell us all the time how much they love our service.  From the person who engraves your award, to the one who packages it, to the one who answers your phone call or email, we all focus on how we can make this an amazing experience for you.

    #1  Bottom line, our customers tell us all the time that we Make It Easy.  We’re happy to make it easy for them, and would love to have an opportunity to do the same for you.

    Blessings, Anne

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