Our standard production time varies by product, but if the product is in stock, production time is usually 1-2 business days.
Some out of stock items with longer stocking periods have a slightly longer production time, 4-7 days. If an item has a longer production time, it will be stated in the product "DETAILS" tab.
Production time is added to shipping time for the Guaranteed Arrival dates.
We offer free ground shipping for orders of $50 or more. This offer is only available within the contiguous 48 states; we do not offer free shipping to Alaska, Hawaii, or APO addresses. Free ground shipping does not have a guaranteed delivery date.
Special Order Awards, such as Logocut Acrylic Awards, Promotional Products, Special Order Trading Pins, Metals, Medallions, Dog Tags, and Embroidered Patches, and Bronze Plaques are NOT eligible for free shipping.
If you have a very tight timeline, check out our selection of Quickship items to see if one of these products will work for you. We regularly stock these items in larger quantities and can fulfill and ship orders in less than 2 business days.
Our shipping options are based upon service levels which include production time, shipping method and shipping destination. Each service level gives a different price and guaranteed arrival date. Check the guaranteed delivery date carefully and select the service level that works best with your schedule.
Our shipping calculator gives estimated prices and arrival dates for various shipping service levels.
Shipping prices are based on weight, so you must have items in your cart for the computer to weigh in order to use the shipping calculator.
To use the shipping calculator follow these steps:
You will also see the same Service Level options with prices and guaranteed delivery dates when you reach the "Shipping Method" section of our Check-Out page.
If your order doesn't arrive by the date that you select during checkout, we will apply a credit to your order for the cost of your shipping.
We are confident in our ability to uphold our delivery date guarantee. However, there are some exceptions. We cannot guarantee delivery dates on the following orders:
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