We ship by FedEx to all 50 states. To accommodate our military families, we also ship to APO/FPO addresses by USPS Priority Mail.
It is not required to use all engraving lines. If you choose to use less than the allowed number of lines, we will make sure that the engraving is centered and looks professional. We recommend 20-25 letters per line on most items. Larger items (such as plaques) can look appropriate with 30-35 letters per line. We will automatically center the engraving unless otherwise specified. We will choose appropriate fonts and spacing. If you are concerned about the aesthetics of your engraving, you will have an opportunity later in the order process to input an email address to receive a proof before final production of your order. Our automated system imports your engraving text directly into our engraving machines so please review your text carefully as you enter it.
Our production time varies with our inventory and the specific product, and is usually between 2-7 business days. Production time is added to shipping time for the Guaranteed Arrival dates. Note: Our Emerald shipping level adds 5 days to the normal production time.
If you are a professional graphics designer and would like a template or dimensions for a particular item, please email [email protected] with your request. Please include the product number(s) and any other pertinent information.
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