You’ve developed your formal recognition program, determined your award recipient, chosen the appropriate corporate awards and decided on the text and logo to engrave on them. After all that hard work just how long will it take to get your awards? At Trophies2Go, we pride ourselves on how quickly we can get your awards to you. Sometimes you have plenty of advanced notice to get your awards in time for a presentation ceremony. Sometimes you have very little. We’ll work with you in either case and do our best to meet your time requirements.
Most of our awards, including this beautiful acrylic, have a 3 day production time.6 Things To Consider
Production Time: Our production time varies with the season and the specific product. Normally it is between 2-7 business days. Currently it is 3 days. Some items have a slightly longer production time, which is indicated in that product’s description on our site. Production time includes the time it takes us to get any materials from our suppliers, the time it takes us to engrave and assemble your order, and the time it takes to get it ready for shipping.
Service Level Guaranteed Arrival Dates: In most cases we ship via UPS. We add the production time described above to the UPS shipping time to come up with your Service Level Guaranteed Arrival Dates. When you place your order on our website, you'll be presented with several Service Level options. Each option will give you a different Guaranteed Arrival Date and associated cost. Choose the Service Level that provides the arrival date you need for your order.
We are confident in our ability to uphold our delivery date guarantee. However, there are some exceptions. For example, if you request a proof of your engraving before we do the actual engraving, we cannot control how quickly you respond to the proof we send you. We’ll do our best to still get your order to you by the guarantee date if you’ll do your best to respond to us quickly. Other situations where we cannot guarantee delivery dates are APO/FPO orders, international orders, phone, mail or fax orders or orders that require additional information or changes after they are placed.
Got plenty of time? If your order is over $100 and you can give us some extra time, we’ll give you FREE shipping (contiguous US only). This is called Emerald Level of Service and it adds 5 day to the production time. It pays to plan ahead!
No time to spare? We do have the ability to overnight orders. This is called Platinum Service Level. However we still need the production time to get your award ready for you. We also offer a Platinum Plus Service Level option. In this case, if we have your awards in stock we may be able to expedite our production time. To see if this is an option for your order, give us a call at 877-926-4700.
The cost of shipping is dependent on the weight and size of your order, and the shipping address. We have a great Shipping Options & Cost Calculator on our website. It gives estimated prices and arrival dates for the various Service Levels. To use this calculator follow these steps:
Go the product page(s) for the item(s) you would like to purchase. Enter the quantity and hit the "BUY" button.
Enter your engraving information, or leave this section blank for now (you can enter engraving information again later from your shopping cart) and click the "ADD TO CART" button.
From the shopping cart, click on the link "Shipping Options and Cost Calculator". Enter your city, state, and zip code. This will show you the service level guaranteed arrival dates with costs.
You will also see the same Service Level options with prices and guaranteed delivery dates when you reach the Shipping section of our Check-Out process.
At Trophies2Go, we understand that in most cases awards are built around a recognition event. Our production schedule and service levels will help you to choose an arrival date for your awards so that you can rest assured that they will be there in time for presentation at your event.
Thank you for trusting us with your recognition needs!
Blessings, Anne