Trophies2Go Blog

We've been helping Yvette with recogntion since 2008.

Congratulations to Yvette Smith with T-Mobile, our Customer-of-the-Year for 2012!

At Issaquah Trophy & Awards / Trophies2Go we value our customers.

We especially value customers who are positive, friendly, and fun to work with.  Each of us at Issaquah Trophy & Awards and Trophies2Go believes in the Power of Recognition and we love customers who understand the importance of recognition.

We have been helping Yvette with her recognition needs at T-Mobile since early 2008.  As a company, T-Mobile believes strongly in recognition.  Here is an excerpt from their website:

T-Mobile’s Award-Winning Culture

“We're proud to be a company where shared values, teamwork, and dedication give every individual the opportunity to make a difference. We're also proud of our many “Best Place To Work” and “Top Employer” awards. These awards are made possible by the individual commitments of countless team members, working together to create a great work environment. Our employees deserve the recognition that comes with these awards, and we’re thrilled to have the opportunity to thank them and share these successes.”

With this culture, it’s no wonder that they consistently earn Best Places to Work awards and World’s Most Ethical Companies awards.

A big criterion for us in choosing our Customer-of-the-year is the fact that we look forward to working with them again.  We definitely look forward to working with Yvette, and chocolate helps!

Congrats again to Yvette!

Blessings, Anne

As part of our Recognition Program, each December we recognize a Supplier, Product, and Customer of the Year.  This post will discuss the winner of our 2012 Supplier of the Year – JDS Industries.

We are lucky to have many fantastic suppliers that create all of our high quality trophies and awards. Without their excellent products and great customer service, we would not be in business! So you can imagine what a hard decision choosing this award was for us.

We used guidelines to decide the award. The criteria for choosing the winner included…

Do they have high quality and/or good value products?

Are they consistent and reliable, with a good return policy?

Is the delivery time acceptable?

Do they provide us with competitive pricing? Do they offer good payment terms?

Is the company easy to deal with? Will they stand behind their products and word of their people?

Using this criteria, our staff nominated their favorite supplier, and the winner was chosen by Jeff, our President.

The winner of our 2012 Supplier of the Year is JDS industries, located in Sioux Falls, SD. We offer many of their awards to our customers. My personal favorite of their awards is the Circle Crystal Award. We also contracted JDS to create our newest exclusive award, The Honey Badger. They helped us come up with the critter’s design and produced them for us in their factory.

We also enjoy working with the friendly, efficient and knowledgeable JDS staff. Joe, our JDS sales representative, visits us at least twice a year to make sure we have everything we need to be successful in the Awards and Recognition Industry. He gives us tips and ideas to be more successful and always recommends products without being pushy. He’s a great guy to work with!

Even though JDS has great products and nice people, many of our other suppliers have the same thing. It’s their local Distribution Center that sets them apart. About a year ago, JDS opened a new Distribution Center about 5 miles from our Production Facility, where all of our trophies and awards are made. It’s extremely convenient to drive to the nearby JDS warehouse to pick up any product that we need for customer orders. This helps us keep our production time to 3 days, and ensures our Production Time Guarantee. By getting needed products and parts so quickly, we make sure that our orders are engraved, assembled, and shipped in time for customers’ events.

JDS really has their act together and this makes our lives much easier! Thank you, JDS, and all of our suppliers for your service to Trophies2Go!

Cheers,

Jessica

'AWESOME' Ribbons

At Trophies2Go, each and every day we help companies recognize their employees.  We create meaningful awards for top performers, sales stars, employees of the month, retirees, years of service, managers – you name it, we make it.  But what do we do for our own employees?

Our newest informal recognition program - Awesome Ribbons.

This fall, we created a new informal recognition program called “Awesome Ribbons”.  The original goal of the program was to increase internal team-building.   If a person noticed a co-worker doing something they deemed ‘awesome’, they awarded them a ribbon.  These blue ribbons had the word 'AWESOME' on it in rainbow colors.  Each person had 10 ‘Awesome’ ribbons to give away in a month and a half.

Instructions:

DO: Give them to your co-worker when you notice him/her do something exceptional, either for you, another co-worker, a customer, or the overall company.  Write the date, your name, the recipient’s name, and the task that earned the ribbon on the back (stickers were provided to write this info).  Give them out before November 15, 2012.  Display the ribbons you earn at your desk or work space.  Keep the ribbons you earn – you will need them in the future.  Have fun awarding your co-workers & receiving recognition!

DON’T:  Give them away for no reason.  These are for awesome and exceptional things only!  Give them for a petty reason, like looking nice or having a good day.  “Re-gift” a ribbon.  They only get awarded once.  Bribe others to get them.  They must be earned.

Ribbons started circulating throughout the company within the office, at our production facility, and between the two sites.  Ribbons also started showing up at work stations – pinned to bulletin boards, taped to computers, shelves and printers.  It was fun to see everyone getting recognized for going above and beyond for the company, our customers and each other.  After some time, the Nov 15^th deadline arrived and the program was ended.  Now came the important part of any recognition program - evaluating how effective the program was and if the goal of the program was attained.

After surveying our staff about the 'Awesome Ribbons', here’s what we discovered:

When we started the program, we weren’t exactly sure how the Awesome Ribbons would be used.  Overall feedback about the program was positive.  Our staff enjoyed giving and receiving recognition with each other.  However, this seemed most worthwhile if it wasn’t tied to a competition.  There was some confusion about what tasks were worthy of a ribbon.  This wasn’t well defined.  The majority of our staff wanted to continue the program.

When it was all said and done, here's what we learned from our experience:

When creating a recognition program, things may not always go as planned; what you intend to happen doesn't always occur.  This was the case for our program.   We were glad that people liked giving and receiving recognition, but didn't expect that people wouldn't want to be competitive with their ribbons.

When evaluating a recognition program, it's important to figure out what you did well and where you can improve for the future.  That 's the best way to improve your program and reach your goal.  When evaluating our 'Awesome Ribbons' program, what we did well was communicate the program, have a defined test period, and evaluate our staffs' experiences when it was completed.  What we didn't do well was set criteria for giving a ribbon and set the expectation that this program was a competition.

Our President, Jeff, has decided to keep the program going for now.  The original goal of team building was met, along with more recognition within our company, which is always a good thing!

Our Other Recognition Programs for 2013

1. Years of Service Awards

2. 'Honey Badger of the Quarter' Award

3. President’s Award (Unsung Hero)

For more information about creating a Recognition Program for your organization, please contact us – we’d be happy to help you.

Cheers,

Jessica

We see that many companies and community organizations are beginning to use beautiful clocks as a way to recognize their employees and volunteers.  And we have responded by adding a variety of options to our websites.  We offer brass, glass, crystal and rosewood clocks, in desk, mantle and wall styles. We have weather station clocks and book clocks. Clocks are not just for retirement gifts.

One of the best appreciation gifts you can offer an employee is a beautiful clock. They can be so much more than a time piece.  They are elegant tokens of enduring appreciation. Personally, I love the clocks that have visible gears and cogs so you can actually see them working, like skeleton clocks.

I love being able to see the inner-workings of these clocks!

Clocks offer a great way to display your corporate logo along with a sentiment of thanks to an important client or recognition of an employee’s dedication and service. A clock award will remain on their desk, shelf or mantle and will be looked at, perhaps more than any other award.

Volunteers give the gift of time to their communities because they care and they want to make a difference.  Jessica’s blog last week discussed the importance of recognizing volunteers, thanking them for what they do and the time they give.

We have some great local examples of how volunteers are recognized.  I know because sometimes I’m lucky enough to help with the awards used in their celebrations.  The SAMMI Awards celebrate and promote community involvement in the City of Sammamish. The Issaquah Community Awards is hosted by the Greater Issaquah Chamber of Commerce and recognizes community volunteers in Issaquah. Why not thank the volunteers in your world for their gift of time with a ‘gift of time’.

A clock with a photo frame can be a unique wedding gift. Have the wedding date and the couple’s names engraved, then add a treasured photograph from their engagement or wedding day.

Whoever you’re recognizing and whatever the occasion, consider giving a beautiful clock to make a lasting impression.

Blessings, Anne

Volunteers are people who are willing to work for free, with only the payment of knowing that they’re making a difference in the world.  Whether it’s a school, business, government or another community group, many organizations can’t afford to hire the staff they need to get the job done.  They rely on trained volunteers to fill the gaps in workload.

Volunteers may work for free, but that doesn't mean they don't deserve recognition just like any other employee.

What Motivates Volunteers?

As a former coordinator of over 300 volunteers, and having been a volunteer for various groups for over the past 20 years, I have a lot of experience of what makes volunteers tick.

Volunteers do the work they do because they want to make a difference.  They have a vested interest in the work of the organization in order for it to be worthy of their time and effort.  For example, Anne and I have been volunteering as Girl Scout leaders together for the past 6 years.  We believe what we’re doing is helping grow confident, independent women full of courage and compassion.  Since both of our daughters are in the group, we have a vested interest in the outcome of our work.  In my former life, I coordinated volunteers who lived on lakes and took water quality samples to track lake health over time.  These citizen volunteers had a vested interest in the results of their work as it directly affected their home value, health and quality of life.  I find that most volunteers find value in giving their time and often receive more than they give.  However, that doesn’t mean that they should be ignored and go unrecognized for their time and effort.  Just like any paid employee, volunteers need recognition for a job well done.

How Do You Recognize Volunteers?

Unlike paid employees, volunteers aren't motivated by money.  So what's the best way to acknowledge their efforts?  Below are some ideas of what I’ve done to recognize volunteers and things I’ve received as a volunteer that has been meaningful to me.

Anne volunteering her time as a Girl Scout leader.

Give meaningful gifts.  It doesn’t have to be big or expensive, but volunteers love thoughtful gifts related to the work they do.  For example, I’m a Master Gardener and volunteer my time answering gardening questions.  For recognition, our leader gave each of us a bouquet of dahlias with a small handwritten note; another year she gave us gardening gloves with a seed packet inside.  For girl scouts, one year each leader received an embroidered ‘Girl Scout Leader’ tote bag; another year we received a girl scout mug with themed M&Ms inside.  These small gifts were thoughtful gestures with a personal touch that I loved receiving and made me feel valued by the organization.

Host educational events related to the work they do.  My lake volunteers were often retired and didn’t need more stuff to add to their overflowing homes.  So instead of a gift or award, I offered a yearly recognition event to thank them for their work.  One year I had a local meteorologist  lecture to my volunteers; another year I organized a private tour of the pristine watershed where our drinking water comes from.  Both of these events were related to their volunteer work (water quality) and were well attended by the volunteers.

Feed your volunteers a meal.  Host a luncheon or dinner where you invite all of the volunteers in your organization as a thank you.  Everyone loves a free meal and a chance to visit with others in the organization.

Recognize extraordinary service at a yearly meeting.  If a volunteer has served the organization for a long time, or has gone above or beyond for the group, they deserve special  recognition.  This recognition is most effective in front of a group of peers, either at a special meeting or at a yearly banquet.  An engraved award is an appropriate symbol of this recognition and would be very meaningful.  Just as with any other award presentation, be sure to think about what is said about the volunteer recipient, as this moment can make a big impact.

Recognize volunteers in print.  At my daughter’s elementary school, all volunteers are listed and thanked both in the weekly school bulletin and the monthly PTA newsletter.  Why go to all that effort?  Because volunteers like to be acknowledged for the work they’ve done.  Be sure to include a thank you and list of volunteers in programs, newsletters, web sites, and other publications.

Ask for and value their feedback.  As a volunteer coordinator, each year I would send a survey to my volunteers asking for their feedback of our program.  Volunteers have a lot to give besides just their time.  They feel valued and appreciated when their suggestions are heard.

Even though most volunteers are donating their time as a labor of love, they still need to be recognized for their efforts.  Consider putting some thought into how to appreciate those who give so much without expecting anything in return.

Cheers, Jessica