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Looking for ideas of what to do at your next staff party?  Below I'm going to share what activities we did at ours, hopefully inspiring you to host an event for your organization.

Monday night was Trophies2Go's  party celebrating our 100, 000th order and it was a blast.  Here’s a recap of our night....

Trophies2Go staff shows off the new t-shirts!

Our new Trophies2Go t-shirts were unveiled.  Back in June, we had a staff t-shirt contest, with Laurie's design being chosen as the overall winner.  Check out how great we look in our new shirts!  The back says "We Deliver Smiles" which is what we strive to do each day!

The venue for our party was Uptown Glassworks in Renton, WA, near our Awards Factory.  Each of us  got to make something special out of glass – a pumpkin, ball, small plate, etc.  Glass blowers Tom & Kyle created our pieces with a little 'blowing' help from us.  What a fun experience with a beautiful memento to bring home afterwards!

Mika watches her glass creation being made.

For food, we got takeout Stan’s BBQ in Issaquah and it was a hit with our group.  Food is always a good thing.

For a mixer, we divided our group into two teams – 'Team Trophy' vs.' Team Ribbon'.  Then each team picked a player to compete in a round of ‘Minute to Win It’.  After 6 rounds, Team Trophy Cup was the ultimate winner!  It was hilarious – lots of laughs.

We also celebrated one of our own during the evening.  Margene has worked for Trophies2Go for the past 10 years, and Jeff honored her with a 10-year Service Award.  It was nice to see our company practice what we preach – recognizing our own staff for hard work and years of dedication.

Team Trophy shows off their prizes for winning 'Minute to Win It".

Overall, the evening was a successful event and I’m looking forward to the next one.  I love my co-workers and the fun they bring to our work!

Cheers, Jessica

You’ve developed your formal recognition program, determined your award recipient, chosen the appropriate corporate awards and decided on the text and logo to engrave on them.  After all that hard work just how long will it take to get your awards?  At Trophies2Go, we pride ourselves on how quickly we can get your awards to you. Sometimes you have plenty of advanced notice to get your awards in time for a presentation ceremony.  Sometimes you have very little.  We’ll work with you in either case and do our best to meet your time requirements.

Most of our awards, including this beautiful acrylic, have a 3 day production time.

6 Things To Consider

Production Time:  Our production time varies with the season and the specific product.  Normally it is between 2-7 business days.  Currently it is 3 days.  Some items have a slightly longer production time, which is indicated in that product’s description on our site.  Production time includes the time it takes us to get any materials from our suppliers, the time it takes us to engrave and assemble your order, and the time it takes to get it ready for shipping.

Service Level Guaranteed Arrival Dates:  In most cases we ship via UPS.  We add the production time described above to the UPS shipping time to come up with your Service Level Guaranteed Arrival Dates.  When you place your order on our website, you'll be presented with several Service Level options.  Each option will give you a different Guaranteed Arrival Date and associated cost.  Choose the Service Level that provides the arrival date you need for your order.

We are confident in our ability to uphold our delivery date guarantee. However, there are some exceptions. For example, if you request a proof of your engraving before we do the actual engraving, we cannot control how quickly you respond to the proof we send you.  We’ll do our best to still get your order to you by the guarantee date if you’ll do your best to respond to us quickly.  Other situations where we cannot guarantee delivery dates are APO/FPO orders, international orders, phone, mail or fax orders or orders that require additional information or changes after they are placed.

Got plenty of time?  If your order is over $100 and you can give us some extra time, we’ll give you FREE shipping (contiguous US only).  This is called Emerald Level of Service and it adds 5 day to the production time.  It pays to plan ahead!

No time to spare?  We do have the ability to overnight orders.  This is called Platinum  Service Level.  However we still need the production time to get your award ready for you.  We also offer a Platinum Plus Service Level option.  In this case, if we have your awards in stock we may be able to expedite our production time.  To see if this is an option for your order, give us a call at 877-926-4700.

The cost of shipping is dependent on the weight and size of your order, and the shipping address.  We have a great Shipping Options & Cost Calculator on our website.  It gives estimated prices and arrival dates for the various Service Levels.  To use this calculator follow these steps:

Go the product page(s) for the item(s) you would like to purchase. Enter the quantity and hit the "BUY" button.

Enter your engraving information, or leave this section blank for now (you can enter engraving information again later from your shopping cart) and click the "ADD TO CART" button.

From the shopping cart, click on the link "Shipping Options and Cost Calculator". Enter your city, state, and zip code. This will show you the service level guaranteed arrival dates with costs.

You will also see the same Service Level options with prices and guaranteed delivery dates when you reach the Shipping section of our Check-Out process.

At Trophies2Go, we understand that in most cases awards are built around a recognition event.  Our production schedule and service levels will help you to choose an arrival date for your awards so that you can rest assured that they will be there in time for presentation at your event.

Thank you for trusting us with your recognition needs!

Blessings, Anne

How Do I Get My Engraving To You?

The hard work is done:  You’ve decided WHAT to engrave on that important recognition award.  Now how do you get it to us?  I’ll start with the quickest way for us to receive your trophy engraving.  But know that all methods below are fine.  We want to work with you to make your award as special as the person who will be receiving it!

Enter Your Engraving With Your Order

When you decide on the award you are interested in, make any needed size or color selections, update the quantity and click on the 'Buy' button.

Next you will see the 'Engraving Input' page.  There are two options here.  If you already have your engraving information in a document, you can attach that document using Option #1.   If you have not already created a document, you can type your engraving text directly into our order system in Option #2.  Even with this option you can send us your logo to include with the text engraving.  Just click the 'Attach Image' button.  Your logo will count as one of the engraving lines on the awards. Text and logo engraving is included in the price.

For both options, remember this is just a way to submit your engraving to us; we only see text.  It's not formatted at this point.  Even though it may show left-justified, this is incorrect. We will center all engraving on the award unless you specify otherwise.

Add these awards to your cart and continue with your order placement.

If you'd like to see a proof of your award, select that option when you see it.  Enter your email address.  We'll send the proof to you within 24-48 hours.

Email Your Trophy Engraving After Placing Your Order

If for some reason you have difficulties attaching your engraving, go ahead and place your order without the engraving.  When you are finished, you will receive an order confirmation from us with an order number.

Send an email to us with your order number in the subject line and attach your trophy engraving here.  The best email to use is [email protected].

Of course if you ever have problems entering your order from our website you are welcome to email us at [email protected] or call us directly at 877-926-4700.

Including Your Company Logo

Including your company logo on your awards is a great idea.  It helps to boost the importance of the recognition in the eye of the recipient.  It makes it ‘official’.  We want to make sure your logo looks great and represents your company well.  In order for our engraving equipment (diamond tip, laser, sandblaster) to do a good job, we need to have your logo in a certain format.

Preferred formats are vector files (.EPS, .AI).

Other compatible formats are .PDF, or .JPG and must be 300 dpi or greater.

Artwork must be in a black and white format with no form of grayscale (shading).

If your logo doesn’t fit our specifications, we’ll let you know via email.  You can then send us something in an acceptable format, or we may be able to convert it for a $20 fee, or you may decide to move forward with the text only.   Make sure to keep in touch with us often to prevent production delays.

Hope this helps answer your questions about getting your engraving to us.  We want your awards to look amazing AND we want it to be easy for you.  Feel free to let us know how we’re doing!

Blessings, Anne

Yes, it's a little confusing.  We have two brands, out of the same location.  So how are these companies the same, and how are they different?  What makes them unique?  And why should I care?  I hope to answer these questions below.

Confused yet? All of our pick up orders have both Issaquah Trophy & Awards and Trophies2Go logos on the box.

Issaquah Trophy was founded in 1987 in the garage of Bonnie Kosko, my mother-in-law.  Why is this important?  Because the company began locally and has stayed that way ever since.  Our community-centric Awards Design Center has been serving the award needs for the greater Issaquah and Eastside communities for over 25 years.  And we plan to be here for another 25+ into the future.  We care about this community and can't think of a better place to live, work, and raise our children.

Issaquah Trophy grew and grew.  Then the dot-com craze happened, and Trophies2Go was started in the midst of this mayhem in May 2000.  Since most people throughout the US and Canada have no clue where Issaquah is (or how to say the name), Jeff, our president, chose Trophies2Go as a catchy alternative.  The name 'Trophies2Go' suggests our fast turn-around time, great customer service, and delivery guarantee.  Over the next 12 years, this brand morphed into our national brand, serving all of the US and Canada.  Through the Internet, we've been able to fulfill over 100K orders of meaningful recognition worldwide.

So, in a nutshell, Issaquah Trophy is our local community store; Trophies2Go is our national Internet web store.  How are they the same?

We carry many of the same high-quality products at both locations.  All of our personalized engraving is done by either Paul (our rotary engraver) or Jeremy (our laser engraver) out of our Awards Workshop in Renton, WA.  All of our customer service phone calls, emails, and order processing happen in Issaquah, WA by either Margene, Janice, Mika or Anne.  You will receive the same outstanding service regardless of which company you work with.  Also, we have a production time guarantee at both companies - we will have your awards done in time for your event, guaranteed, whether we ship your awards to you or you walk into our Awards Design Center door to pick them up.

No matter which brand you work with, you will get personalized service from caring, professional awards specialists.  Whether it is a corporate crystal award or a t-ball trophy, each award is given special care and attention to make sure it's flawless when you give it to your deserving recipient!

Cheers,
Jessica

At one time (in a previous professional life) I managed a national inbound call center for a very large fortune 500 company.  Customer Service was our biggest priority.  It didn't matter what the call coming in was about, the person who answered it owned that order, question, issue or problem until it was filled or resolved.  When I started working at Trophies2Go almost 5 years ago, I was happy to see that the same Customer Service work ethic was in place here.

There are many places you can get recognition awards and trophies, but  I think our Customer Service is better than any other awards supplier.  Here's the Top 7 reasons why...

It's me! Call if you need help with your order.

#1 - It's easy.  We have an incredibly easy-to-use website (www.Trophies2Go.com) where you can place your order anytime, at 3am if you'd like.  But if you need to talk to someone regarding your order, or if you're not comfortable entering it yourself, you can call us at  877- 926-4700 and talk to a live person. We want your ordering experience to be easy.

#2 - We'll get your stuff.  Once your order is placed, our Customer Service staff will make sure we have the products you want, and if we don't, we'll order them.  For most products, we have a 3 day production time from when the order is placed to when it leaves our Awards Factory.

#3 - Your engraving will be perfect.  After your order is placed, we take a look at your engraving and reach out to you if something isn't quite right.  We'll work with you until it's how you want it with email proofs.

#4 - Call us anytime.  You can call us anytime to check on the status of your order.

#5 - We follow up with you.  After you receive your order, we check to make sure you're happy with the products and service you received.  In fact, I got this note from a customer just today "Received medals yesterday, which was a day earlier than promised.  They look great. AWESOME JOB!!!!!! Thank you so much."  We love notes like that!

#6 - We fix mistakes.  If something needs to be fixed, we fix it.  If your award gets broken during shipping, as occasionally happens, let us know and we'll replace it.  We want you to be happy.  We want you to come back, order again, and  tell all of your friends about us.

#7 - My favorite reason:  Everyone that works here gets this Customer Service thing.  From the people who answer the phone, to the engravers, to our assemblers, to our shippers.  We ALL care.

Bottom line: We want your experience with us to be over-the-top.

Give us a try at  www.Trophies2Go.com .  And if you're already a fan, please  'Like' us on Facebook  www.facebook.com/trophies2go  and sign up for our newsletter with coupons inside!

Blessings, Anne